Privacy policy

Privacy Policy

At MNRK LLC, operating under the brand ALLDRY™, we prioritize safeguarding your personal information. We comply fully with data protection laws, including the European Union’s General Data Protection Regulation (GDPR), effective from May 25, 2018. This policy outlines how we collect, use, store, and protect your personal data when you visit our website (us-alldry.com) or use related services or applications (together called the “Offer”). Please read this document carefully. If you have any questions or concerns, please contact us at info@us-alldry.com.

1. Introduction and Consent

This Privacy Policy governs the handling of your personal data by MNRK LLC (“we,” “us,” or “our”) in connection with your use of the Offer. Personal data means any information that identifies or can identify you directly or indirectly. By registering with or using our Offer, you agree to the collection and processing of your personal data as described here. You may revoke your consent at any time (see Section 6).

2. Data Controller Information

MNRK LLC is the data controller responsible for processing your personal data in compliance with the GDPR. Our official contact email is info@us-alldry.com. Please reach out to this address for privacy-related inquiries or requests.

3. What Data We Collect and Why

3.1 Technical and Usage Data

When you access our website or services, certain technical details are automatically recorded and stored temporarily, such as:

  • Your device’s IP address

  • Date and time of access

  • Requested page or resource URL

  • Referring URL (the previous page visited)

  • Browser type and version

  • Internet service provider information

We use this data primarily to ensure the proper operation of our Offer, maintain security, improve user experience, and manage administrative functions. The legal basis for processing this data is our legitimate interest (GDPR Article 6(1)(f)). These logs are retained only as long as necessary for these purposes.

3.2 Information You Provide

To deliver our personalized health-related services, we collect information you voluntarily provide, including:

  • Email address

  • Full name

  • Billing and payment information

  • Health metrics you enter, such as age, gender, height, and weight

We process this data based on the necessity to fulfill our contract with you (GDPR Article 6(1)(b)) and, where applicable, your explicit consent regarding sensitive health information (GDPR Article 9(2)(a)). We retain this information during the contract term plus any legal warranty periods, and thereafter only as legally required.

3.3 Customer Communication and Marketing

  • Updates and Notifications: We may contact you with news about features, products, or services relevant to you.

  • Personalized Marketing: We tailor promotional content using your profile information to provide relevant recommendations.

  • Customer Support: We use Gorgias, a support platform based in San Francisco, USA, to handle your service inquiries. This includes processing the data you share, your name, email, IP address, and browser details.

  • Newsletter Subscription: Our newsletter operates on a double opt-in basis, collecting and storing confirmation data to verify consent.

You can unsubscribe or opt out from marketing communications at any time by clicking the unsubscribe link or contacting info@us-alldry.com.

4. Use of Third-Party Services

We work with trusted service providers to enhance and operate our Offer, including:

  • Cookies and Session Management: To remember your preferences and improve site functionality.

  • Klaviyo: For email marketing campaigns (based in Boston, USA).

  • Facebook Pixel and Audiences: To track and optimize Facebook ads (Facebook Ireland, Dublin).

  • Google Analytics and Tag Manager: For website usage analytics and performance improvements.

  • Stripe: For secure payment processing, certified under PCI DSS, based in Dublin, Ireland.

  • SMSBump: To send SMS reminders for abandoned shopping carts.

When transferring data outside the European Union or European Economic Area, we ensure appropriate safeguards like standard contractual clauses are in place to protect your privacy.

5. Security Measures

We employ robust technical and organizational security measures—including encryption (SSL), firewalls, and controlled access—to protect your personal data from unauthorized access, loss, or misuse. These measures are regularly reviewed and updated to keep pace with technological advancements.

6. Your Data Protection Rights

Under the GDPR, you have the following rights:

  • To request access to the personal data we hold about you

  • To request correction of any inaccurate or incomplete data

  • To request deletion of your data, where applicable

  • To restrict the processing of your data in certain cases

  • To receive your data in a portable format

  • To object to data processing based on legitimate interests

To exercise any of these rights, please contact us at info@us-alldry.com. You may also file a complaint with your local data protection authority if you believe your rights have been violated.

7. Children’s Privacy

Our Offer is not directed to individuals under 16 years old. We do not knowingly collect personal data from children under 16 without parental consent. If we discover that such data has been collected without verification of consent, we will delete it immediately. Parents or guardians who believe we may hold data about their child may contact us at info@us-alldry.com.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on our website with an updated “Last Updated” date. Your continued use of the Offer after changes constitutes acceptance of the revised policy.